Inspired by a love for art and photography in school, I discovered a passion for design that led to an interest in creative advertising. Pursuing my interest, I studied Advertising, Branding, and Public Relations at university, graduating with a first-class honours degree.

Currently, I work in operations and logistics at FedEx, managing urgent package deliveries to ensure prompt dispatch and efficient service. I address customer inquiries with clarity and expertise, investigate and resolve delivery failures, prioritize next-day resolutions, and maintain accurate tracking data.

 

- Difaf Hamid